One CAT 320D2 exported to Peru
On April 24, 2024, we, Shanghai Triumph Tianji Construction Machinery Co., Ltd, successfully exported a 2016 used CATERPILLAR 320D2 excavator to a Peruvian customer, which has only worked for 856 hours. Below is the detailed sharing of our export process, we hope that through this case, you can have a more comprehensive understanding of our services and have confidence in us.
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Customer Needs Communication
During the initial contact, we gained an in-depth understanding of the Peruvian customer's needs, including their construction environment, budget and specific requirements for the equipment. It was clear that the customer needed a used excavator with excellent performance and cost-effective performance.
Equipment Screening and Inspection
According to the customer's requirements, we screened a number of qualified excavators from various domestic and international sources. Among them, we especially recommend this 2016 CATERPILLAR 320D2. Our professional engineers conducted a comprehensive inspection of the equipment to ensure its stable performance and no major faults, and recorded the working hours and maintenance history of the equipment in detail.
Detailed description and customer confirmation
We send the screened equipment details, including real photos, videos, inspection reports, etc., to the customer. Through our detailed introduction and transparent display, the customer has a comprehensive understanding of the performance and status of the equipment. After many communications and confirmations, the customer finally chose this 2016 CATERPILLAR 320D2.
Equipment Maintenance and Cleaning
After the customer confirmed the purchase, our engineer team carried out comprehensive maintenance and cleaning of the equipment to ensure that the equipment was in the best condition when it left the warehouse.
Export formalities and logistics arrangements
We take care of all export formalities, including customs clearance, inspection and insurance. At the same time, we work with reliable logistics companies to ensure that the equipment arrives in Peru safely and on time. Throughout the process, we keep in close contact with our clients and provide timely feedback on the progress of each step.
Customer Feedback and Satisfaction
Upon the arrival of the equipment, the Peruvian customer was very satisfied with our service and the quality of the equipment. They highly praised our professional service attitude, detailed equipment introduction and efficient logistics arrangement.
Summary
This export not only proves our professional ability in exporting used construction machinery, but also further strengthens our customers' trust in us. We are committed to providing every customer with the best quality equipment and the most intimate service, no matter where you are, we will be happy to provide you with satisfactory solutions.
If you have similar needs, please feel free to contact us, we will provide you with professional advice and quality equipment selection. Let us work together to create a better future!